Technical Support -- MS Patch Error

simulation research corp

pumpers

Technical Support
Revision 4 CD Install Error. In February, 2005, we received the first report of a Pump Trainer installation error. The error occurs after inserting the Revision 4 CD into a drive, and the installation program attempts to run. The following error results:

The system file is not suitable for running MS-DOS and Microsoft Windows applications.

This appears to be the result of a recent security patch released by Microsoft, and could be caused by new system file configuration changes. In an effort to prevent computer security breeches, Microsoft has also prevented the original Pump Trainer installation program from executing.

As a result, we have created a solution to circumvent the problem. It is a program, which you download below. It reads your Pump Trainer CD and completes the Pump Trainer 4 installation. It also upgrades Pump Trainer to release 4.00.18. You must have the original Pump Trainer CD for this alternate installation to work.
The posted upgrade on this page works for the Revision 4 CD only. If you want to upgrade from a previous revision, go to upgrade a previous revision..

Alternate Pump Trainer installation, requiring your Revision 4 CD:
The download file, PumpTrainer4.18_AltInstall.exe, is a self-extracting executable file.
Posted April 20, 2005
Download Alternate Installation Program (requires Revision 4 CD) PumpTrainer4.18_AltInstall.exe , -- 5.63 MB (5,907,172 Bytes)

Installation Instructions:

Click on the download link

When the download window appears, click "save." Select a directory on your computer to which to save the file.

When the download is complete, select the "Open" or "Run" button (depends on your operating system) to start the installation. (The alternate installation program will run from the saved location on your computer.)

The installation "Welcome" window appears. Click next.

A window with "Insert the Pump Trainer CD into the drive" appears. Insert the CD, then click "OK." It may take a moment for the CD to be recognized in the drive. If the installation program on the CD starts, just close it.

Follow the on-screen instructions to complete installation.

Please e-mail us if you encounter problems in the file download or program execution.

back to tech support e-mail page

^{Security Patch Reference Links}
http://support.microsoft.com/default.aspx?scid=kb;en-us;889506
http://www.microsoft.com/resources/documentation/Windows...



	Technical Support Revision 4 CD Install Error. In February, 2005, we received the first report of a Pump Trainer installation error. The error occurs after inserting the Revision 4 CD into a drive, and the installation program attempts to run. The following error results: The system file is not suitable for running MS-DOS and Microsoft Windows applications. This appears to be the result of a recent security patch released by Microsoft, and could be caused by new system file configuration changes. In an effort to prevent computer security breeches, Microsoft has also prevented the original Pump Trainer installation program from executing. As a result, we have created a solution to circumvent the problem. It is a program, which you download below. It reads your Pump Trainer CD and completes the Pump Trainer 4 installation. It also upgrades Pump Trainer to release 4.00.18. You must have the original Pump Trainer CD for this alternate installation to work. The posted upgrade on this page works for the Revision 4 CD only. If you want to upgrade from a previous revision, go to upgrade a previous revision.. Alternate Pump Trainer installation, requiring your Revision 4 CD: The download file, PumpTrainer4.18_AltInstall.exe, is a self-extracting executable file. Posted April 20, 2005 Download Alternate Installation Program (requires Revision 4 CD) PumpTrainer4.18_AltInstall.exe , -- 5.63 MB (5,907,172 Bytes) Installation Instructions: Click on the download link When the download window appears, click "save." Select a directory on your computer to which to save the file. When the download is complete, select the "Open" or "Run" button (depends on your operating system) to start the installation. (The alternate installation program will run from the saved location on your computer.) The installation "Welcome" window appears. Click next. A window with "Insert the Pump Trainer CD into the drive" appears. Insert the CD, then click "OK." It may take a moment for the CD to be recognized in the drive. If the installation program on the CD starts, just close it. Follow the on-screen instructions to complete installation. Please e-mail us if you encounter problems in the file download or program execution. back to tech support e-mail page ^{Security Patch Reference Links} http://support.microsoft.com/default.aspx?scid=kb;en-us;889506 http://www.microsoft.com/resources/documentation/Windows...